Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route
The Route widget allows customers to purchase protection for their orders at checkout. This involves adding a JavaScript file and an HTML <div> tag to your site, and initializing the widget …
Route Order
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File and manage claims – Route
How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my customer’s …
Shipping Protection & Claims - Route
Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims Re-Opening Claims by Customers and …
Shopify | Snappy Route Widget Setup Guide: App Embed
Overview: This guide will walk through how to enable and configure the Route Protect widget on Shopify stores using Shopify’s new Theme...
Claim status definitions – Route
When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.
Route Returns – Route
Route Returns makes it simple for customers to file returns, receive labels, and track the progress of their return. Within the Route Merchant Portal, merchants can see all filed returns and easily …
Shopper FAQs – Route for Shoppers
Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …
Route Admin Learning Guide
Think of it as your own personal admin portal where you will have full visibility into everything happening with Route at your company, as well as where you can contact Support and change …