"The number of (IBM channel software support people) are in the thousands and we plan to add hundreds more next year," said Scott Cooper, IBM's vice president, worldwide channel and SMB marketing.

The Apple and IBM partnership announced earlier this year is taking shape: Apple has now detailed what customers can expect from the pair's combined support service. Apple published details of its ...

Thursday the IBM Software Group also announced that it's expanding its "Grow your business with IBM Software" support tools to include the IBM Express Advantage portfolio of mid-market software ...