Join Epicor’s Sean Keeley and Rob Eaton from Southeast Building Supply Interests as they reveal how Epicor BisTrack empowers ...

Due to the rapid evolution of the digital world, it’s more important than ever for LBM dealers stay atop the technology curve ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Jamaicans love to complain about rude cashiers, indifferent clerks, and slow service, but the real problem runs much deeper. Poor customer service is not caused by lazy workers, it’s the product of ...

Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales experiences — but staffing remains a vital need. For years, many providers of ...

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

CINCINNATI, October 14, 2025--(BUSINESS WIRE)--Fifth Third (Nasdaq: FITB) has been recognized as part of the 2026 Forbes Best Customer Service List. This is the third consecutive year Fifth Third’s ...

ABUJA: The Federal Government has charged personnel of the Nigeria Immigration Service NIS to continue to offer excellent services to its clients, declaring that efficient customer service is a right ...

TRAVERSE CITY — Beginning Oct. 6, customer service hours at City Offices in the Governmental Center will change to create consistency across all departments. The new hours at the Governmental Center ...

In the experience economy, the face of brand trust is not a glossy ad campaign or a clever loyalty programme. It’s the moment when the customer is desperately trying to resolve a credit card issue and ...

FLINT, MI -- The Customer Service Department in Flint City Hall will be closed to the public on Friday, Sept. 26, according to an announcement from the city. A spokesman for the city said the closure ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...