Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

A lightning strike can cause terrible damage to electrical devices. The damage doesn't have to be smoking components either; a lightning strike can fry hardware without any visible signs of failure.

Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

Every time Dave publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from Business ...

If you have a knowledge of all things technological and can solve any computer problem you encounter, you might think about turning these skills into profit. Starting your own computer troubleshooting ...