The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Whether you want affordable rates or premium service, see our editor top picks for the best car insurance companies that ...

Companies aren’t just shrinking products, they’re shrinking service too — less housekeeping, weaker rewards, and more ...

In the second day of federal court, JXN Water’s Interim Third-Party Manager Ted Henifin continued his presentation on why the ...

The Ninoy Aquino International Airport (NAIA) has earned its first-ever global customer-experience accreditation from ...

DOHA: The Civil Service and Government Development Bureau (CGB) has announced remarkable progress in the modernisation of ...

Starbucks had record setting sales days for the debut of its holiday menu and merchandise and Red Cup Days, CEO Brian Niccol ...

The energy company has expanded its relief program to more households, and increased the amount of its grants.

An M-Pesa agent in Bomet lost KSh 100,000 to a scammer posing as a customer. She shared CCTV footage and sought help to find ...

Walmart’s two-day early Black Friday sale is here, including discounts on Dyson, kitchen appliances, toys, and more.

The Company Spotlights Its People Heroes Who Achieved Strong Business Outcomes and Significant Employee Experience Gains ...

Pennsylvania American Water filed a request Friday with state regulators for rate hikes ranging from $120 to $240 more per ...