As we look toward the next decade, the landscape of employment is set to undergo significant changes. Many traditional roles ...

Hino Motors Philippines (HMP) has hosted its annual Hino National Skills Contest recently at the Hino Excellence Center in ...

DEALERS and service providers battled it out at an automotive manufacturer's headquarters in Shah Alam for top honours in the Toyota Skills Contest.

In today’s rapidly evolving job market, staying ahead requires a keen understanding of the skills that are in demand.

Dakar delivery workers complete digital skills training via Force-N initiative Program boosts youth employability with GPS, safety, and customer service modules Expansion planned nationwide as youth ...

Senior staff writer Faith Richardson argues that everyone should work a customer service job at some point in their life.

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

Travel and tourism students are to be supported by new AI-powered tools. This will be enabled through a deal secured by the Institute of Travel & Tourism (ITT) with ‘AI for travel’ business SystemsX.

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

In October 2025, a screenshot circulated on social media that allegedly showed a Campbell's Facebook page responding to a homophobic comment. The image purportedly captured an exchange between a user ...