The LCBO is hiring 220 seasonal customer service representatives for the holiday season, offering a $20.36 hourly rate.

A former employee of a Woodbrook-based company is under investigation after allegedly misappropriating more than $32,000 ...

The Minneapolis-based retailer issued a new directive for in-store workers instructing them to smile and make eye contact ...

If someone calls you claiming to be from Eversource, National Grid, or the like, beware. If they ask you to buy gift cards, ...

A customer service representative for Social Security in Birmingham, said employee patience is dwindling, and frustrations ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Outdoor Sports Marketing (OSM), based in Greenville, SC, hired industry veterans Gaston Farmer and Wendy Stanley as territory ...

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

Oracle's Rob Pinkerton discusses how to harness AI agents to avoid blind spots in data and processes, build a cohesive ...

One of the perks of using a credit card is the rewards, with many offering cash back based on what you spend. Redeeming the rewards should be easy, but it wasn’t for Peter Budge. He finally called ...

If you receive a denial letter from your insurer, don’t appeal the decision before seeking legal advice, says a leading disability lawyer.

A plane carrying four members of Congress to Washington, DC, to vote on ending the government shutdown was diverted due to a ...