The fraud was discovered after Patricia Prabhu, who has been a customer of the bank since 2014, handed over three cheques to ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Ever wonder how firms divide up their customers? Well this method focuses on the profitability of a customer group and the loyalty of a customer group. Customer Relationship Groups: Butterflies, ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

In the future, driving business excellence will not be enough. Cultivating genuine human connection will be equally essential ...

Exzeo Group, Inc.’s IPO launches with strong growth, margins, and nationwide expansion plans. Click for my updated look at ...

An automotive repair group with multiple sites across the North of England has secured investment from an affiliate of private equity firm Sun European Partners. A host of local firms ...

Choose your cultural tools wisely: Use formal tools (email, Teams, Slack) for documentation and project work, but actively ...

Wealth management is built on trust, and the role of the adviser has never been more important. The most exciting innovation ...

QorusDocs, a leader in AI-powered value and proposal management software, has been recognized as the #1 proposal management solution by Info-Tech Research Group's SoftwareReviews and awarded Proposal ...