The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

Discover how customer feedback shapes product development, drives innovation, and helps brands like Yotpo improve satisfaction and stay competitive.

Behavior-tracking software firm Amplitude Inc. today announced the launch of AI Feedback, a customer feedback engine using ...

Overview: Samsung, LG, and Sony are the top brands concerning reliability, performance, and customer service for long-term ...

While Rocket increased 15 points, it slipped to 11th overall as other mortgage lenders had higher customer service score ...

The J.D. Power 2025 study reveals that mortgage lenders focusing on advisory services receive higher customer satisfaction ...

SamTrans received a 4.15 out of 5 on its satisfaction survey, with nearly half of riders saying their experience has improved ...

STAFF REPORT Glasgow News 1 Farmers RECC received the 2025 Customer Satisfaction Award for scoring above the industry average. The electric ...

See how leading smart TV brands rank by customer satisfaction in 2025, from Insignia to Samsung, based on reports, reviews, features, and expert ratings.

Customer-centricity is more than service; it’s strategy. CEOs must ensure the entire organization listens, learns, and ...

J.D. Power is sharing the results of its latest U.S. Sales Satisfaction Study.  The big takeaways are that tariffs are ...