One Fortune 100 retailer I worked with had 15 years of customer interaction data but could only afford to process 30% of it.

When it's time to scale, leadership must determine whether their team needs someone to serve as an architect, a builder or a ...

When trust in AI is low, employees don’t utilize the technology enough. When employees are overconfident in unverified ...

A preliminary assessment of what the Media and Digital Platforms Market Inquiry final report delivers — and what it leaves unresolved.

By EMMANUEL ONWUBIKO Around January 22, 2022, Mr. Earl Timothy, a thinker penned a piece on the re-defination of leadership ...

Operator: Good day, and welcome to eGain Corporation Fiscal 2026 First Quarter Financial Results Call. All participants will ...

AI-driven social engineering should be treated as a business-critical threat. Executives, engineering leaders, and DevOps teams all need visibility of how AI could target APIs, customer journeys, or ...

Too many are asking how to fit AI into their existing technology stack, where presumably it will act as a silver bullet for ...

Explore IBM Granite 4.0 small hybrid models with signed weights, documented data, and ISO 420001 compliance for secure ...

AMD provided a sneak peek at some of its CPU and GPU roadmaps during presentations made for financial analysts on Tuesday.

Jeff Bezos’s journey from founding Amazon in a suburban garage in 1994 to building it into a $2.3 trillion business giant is ...