Though it may seem outdated, a professionally written business letter can make all the difference in landing a deal, building relationships with potential clients or successfully navigating a dispute.

Starting a business letter may seem like a simple task. Still, effective written communication is crucial for building professional relationships, showcasing your professionalism, and leaving a ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...