Besides being all the rage in the industry, digital transformation is a key component to the strategy of forward-leaning hospitals and health systems today. It aligns healthcare organizations with its ...

When it comes to digital competitiveness, the different paths taken are becoming easier to see – as analysis in the 2025 IMD ...

Digital transformation doesn’t happen by accident. It requires bold strategy, clear design principles and the courage to rethink how work gets done. Over the past two years, I’ve had the privilege of ...

Accor is proving that digital transformation isn’t just about technology — it’s a shift in mindset, driven by agility, culture, and customer obsession. Under Alix Boulnois’ leadership, the company is ...

The New York Times Company NYT continued its strong performance in the third quarter of 2025, with results surpassing ...

For a long time, the importance of customer experience for B2B clients was underestimated. Businesses believed that B2B buyers do not care about difficult-to-formalize things like the convenience of ...

Professional conferences have changed in one big way since early 2020: Many now offer a choice between in-person and virtual attendance. That means you’ve got a lot more flexibility for fitting ...