Robots could solve Chipotle's portion complaints, but being able to tweak an order through a frontline human employee is valuable, an analyst told BI.

Chipotle is standing by their portion sizes amid claims on TikTok that the fast-casual chain has been cutting back on the amount of food it dolls out to customer. In a statement to PEOPLE, Laurie ...

Customers have fillings over Chipotle’s portion sizes. People on TikTok have been criticizing Chipotle for cutting back on food servings — but the company denies any change. Laurie Schalow, chief ...

(CNN) - Chipotle is taking a closer look at the amount of food it serves to customers as it addresses portion size complaints from patrons. The Mexican restaurant chain’s interim CEO Scott Boatwright ...

When viral TikToker and comedian Trevor Wallace shared his complaint about a recent Chipotle order, the restaurant clapped back in a hilarious way. While Wallace's main complaint was about the portion ...

Chipotle has conceded to customer complaints on social media, admitting that its portion sizes at some locations have been lacking. On July 24, Chipotle chairman and CEO Brian Niccol confirmed that ...