And while these personas can be generated through most any chatbot, it seems that OpenAI’s 4o model is the origin point and, ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

Want to order pizza, schedule a meeting, or even find your true love? There’s a chatbot for that. Just as apps once were the hot new thing that would solve whatever problem you had back in 2009, now ...

There is no doubt artificial intelligence (AI) has the potential to improve access to mental health care. “One could imagine ...

A new Yahoo/YouGov survey reveals huge gaps in how different generations interact with artificial intelligence.

Chatbots weren't designed for mental health, but they are increasingly used for therapy. What are the risks an benefits?

The makers of artificial intelligence (AI) chatbot Claude claim to have caught Chinese government hackers using the tool to ...