Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to ...

No matter how much you thought you'd love your newest Amazon purchase, there's occasionally a time when you'll need to make a return. Amazon now charges a $1 fee for returning some packages to UPS, so ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

If you order something from Amazon and don't want it, the return process is pretty clear: Just get a return label and send that thing right back. But for Amazon Fresh, the online giant's ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Consumers will have one more option for shipping off their Amazon returns: a visit to Staples. The tech giant announced Wednesday it will collaborate with Staples to allow shoppers to drop off returns ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

AMZN is consumer friendly and is opening more locations where customers can return merchandise. Initially UPS picked up merchandise for free and then additional national retailers joined in accepting ...

Katie covered all things how-to at CNET, with a focus on Social Security and notable events. When she's not writing, she enjoys playing in golf scrambles, practicing yoga and spending time on the lake ...